The June 2025 report reviews the evolving property and casualty billing systems market, profiling 18 core solutions. It notes a decline in stand-alone billing system deployments as insurers prefer integrated policy suites. Legacy systems hinder scalability and digital payment integration, exposing insurers to operational delays and regulatory risks. Cloud-native, API-first platforms with real-time processing and automation offer performance advantages. Customers increasingly expect self-service portals and faster payment options. Automated reconciliation is helping reduce billing errors, while compliance gaps in some systems pose challenges for regulatory alignment.

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