The April 2022 Aite-Novarica Group report on Business and Technology Trends in Individual Life insurance analyzes market dynamics, regulatory impacts, and post-COVID-19 shifts. It examines product innovation, changing economics, and underwriting evolution, while assessing the role of InsurTech, mergers, and acquisitions. The study details insurer capabilities across digital, data, analytics, and core systems in areas like marketing, distribution, customer engagement, billing, claims, finance, and operations. It identifies top technology priorities, including agent and customer digital access, e-signatures, advanced analytics, AI, business intelligence, and policy administration modernization.

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