The August 2022 Aite-Novarica report Business and Technology Trends, 2022: Defined Contribution Retirement Plans by Nancy Casbarro, John Keddy, and Steven Kaye analyzes market conditions, product trends, and the impact of COVID-19 on DC plans. It highlights increased fraud, cybersecurity measures, debt concerns, and efforts to boost participation. The study reviews insurer capabilities, digital transformation, data analytics, and core systems across plan design, distribution, and customer engagement. It outlines top technology priorities including participant portals, AI, BI, and record-keeping modernization, emphasizing strategies to improve efficiency, security, and retirement outcomes.

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