This benchmark report evaluates the operational maturity of professional services organizations across key dimensions including delivery, financial management, resource utilization, and governance. It categorizes firms by maturity level and identifies characteristics that distinguish top performers, such as standardized processes, integrated systems, and data-driven decision-making. The report provides comparative benchmarks and highlights gaps that limit scalability and profitability. It also offers guidance for advancing maturity through improved forecasting, project controls, and organizational alignment, helping firms prioritize investments that drive predictable growth and operational excellence.

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