The SPI 2022 Professional Services Research Report introduces the Professional Services Maturity Model™, a strategic framework used by over 35,000 organizations to improve service performance through five key pillars: Leadership, Client Relationships, Talent, Service Execution, and Finance and Operations. The report provides industry benchmarks, maturity levels, and actionable insights based on global survey data, helping professional service organizations assess strengths, identify improvement areas, and drive measurable business results

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