The 2023 SPI Benchmark, based on data from 709 firms, highlights a resilient professional services sector. Despite economic uncertainty, firms achieved 10.4% revenue growth and 16.1% EBITDA. EMEA showed the strongest profitability improvement, while APAC lagged. IT consulting remained robust, while SaaS and software PS grew more slowly. Employee attrition stayed at 13–14%, and remote work remained common. The report emphasizes the need to balance growth, profit, client satisfaction, and talent development to stay competitive.

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