The SPI 2025 Professional Services Maturity Benchmark Report analyzes data from 403 PSOs, revealing a challenging 2024 marked by declining revenue (4.6%), falling utilization (68.9%), and shrinking profit margins (9.8%). Despite setbacks, deal pipelines grew by 8%, indicating future potential. The report highlights operational inefficiencies, talent constraints, and the growing impact of AI as a key differentiator. Firms are urged to focus on execution, client engagement, and workforce optimization. The study underscores that maturity across leadership, talent, and delivery processes is critical for sustained growth and profitability.

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