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What Healthcare Providers Need to Know About the Patient Call Experience

What Healthcare Providers Need to Know About the Patient Call Experience

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Recent Omdia research confirms the phone remains a vital channel between providers and patients, with one-third of providers ranking outbound calls as their top communication method. Yet blocked and mislabeled calls exact a heavy toll, undermining patient outreach. TransUnion's TruContact™ Trusted Call Solutions, powered by Neustar®, empower organizations to orchestrate outbound strategies that slash inefficiencies from spam blocks. The suite enhances patient experiences through trusted, branded call displays while driving revenue via higher connect rates and better engagement. Providers using TruContact overcome call-blocking hurdles, ensuring reliable contacts that strengthen care coordination and loyalty.

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