91% of L&D professionals agree that automation has increased the importance of soft skills. Leaders with soft skills training see a 30% increase in team performance. Soft skills like leading, collaborating, and managing conflict are essential for human connection and effective AI use. Employees with these skills are more resilient to job changes. Soft skills training boosts productivity and retention by 12%. Key strategies include communicating the importance of soft skills, integrating them into AI training, and providing practice opportunities through interactive sessions. Skills with the highest growth rates include interpersonal skills, presentation skills, problem-solving, and people management.

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