Effective customer experience management can lead to significant improvements in satisfaction, sales conversion, and cost-to-serve. Managing product information is crucial for purchasing decisions across online platforms. A Product Information Management (PIM) solution streamlines data management across various applications and platforms, ensuring accuracy and consistency. It facilitates informed decision-making, cross-selling, unique experiences, and resonant communication. When evaluating a PIM solution, consider aligning it with customer experience strategies, integrating customer and product data, and managing supplier information effectively.

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