Interviews are one of the most common methods for evaluating job candidates. For many employers, the job interview plays an extremely pivotal role in deciding who to hire. In other words, the stakes of a job interview are very high. Yet many organizations may be missing out on the true value of the interviewing process because they continue to conduct unstructured interviews. Extensive research has demonstrated that structured interviews offer two times more predictive power than unstructured interviews. That’s because unstructured interviews leave too much room for gut-level reactions and unconscious bias,2 leading to less predictive hiring decisions and less successful outcomes.

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