Provide a Superior Virtual Appointment Experience

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Virtual appointments are here to stay—53% of patients prefer them over in-person visits. To meet expectations, providers should mimic the in-person experience using HD video, virtual waiting rooms, and session reminders. Ease of use matters: let patients choose appointments online, send pre-visit instructions, and ensure platform access across devices. Security is essential—use HIPAA & HITRUST-certified tools with encrypted communications. Done right, telehealth improves patient outcomes, reduces no-shows, increases ROI, and strengthens provider-patient relationships.

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Provide a Superior Virtual Appointment Experience

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