Difficult conversations are a challenge for many managers, with 37% feeling uncomfortable giving direct feedback. Avoiding these discussions only makes issues worse. This workbook provides tools to prepare for tough conversations, helping managers overcome anxiety, understand their audience, practice assertiveness, and deliver messages effectively. By approaching difficult conversations with a coaching mindset, active listening, and clear communication, managers can foster employee growth. Mastering these skills is key for leadership success and benefits both individual careers and the organization.

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