Ebook

Fluid Contact Center Solution: Delivering deeper customer engagements and loyalty

Fluid Contact Center Solution: Delivering deeper customer engagements and loyalty

Pages 8 Pages

This brochure highlights HCLTech’s Financial Crime Compliance (FCC) platform, providing integrated analytics-driven solutions to prevent money laundering, sanctions violations, and fraud. It features automation for alert prioritization, case management, and regulatory reporting. The offering enhances compliance agility through AI, ML, and risk scoring models. It reduces false positives, optimizes investigation time, and supports financial institutions in meeting global AML/KYC requirements while maintaining data privacy and operational efficiency.

Join for free to read