Effective customer engagement for SMBs in APAC

4 Pages

This ebook offers best practices for small and medium-sized businesses in Asia-Pacific to scale engagement efficiently. It recommends cross-channel support, intelligent message timing, vertical integration, and data-driven segmentation. Real examples—such as GOGOX’s referral campaign and Endowus’s 30% open rate lift—illustrate results. The guide emphasizes leveraging Braze’s cross-channel, segmentation, and predictive tools to deliver timely, relevant, and automated experiences that increase loyalty and sustainable growth.

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Ebook

Effective customer engagement for SMBs in APAC

Effective customer engagement for SMBs in APAC

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