The Gainsight Customer Education Templates PDF offers three ready-to-use tools to scale training programs: a Training Manual Template, a Video Production Checklist, and a Course Creation Template. These resources help teams design impactful manuals, streamline video production, and plan online courses effectively. By using structured education content, companies can reduce time CSMs spend on repetitive training, cut costs, and boost customer engagement and product adoption. Done well, customer education increases proficiency, drives ongoing brand interaction, and strengthens customer success at scale.

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