The eBook Are These 3 Knowledge Management Myths Weighing Your Company Down? outlines misconceptions that stall KM maturity. Myth 1 assumes everyone should be accountable, but without metrics, participation lags; the solution is a dedicated KM team with executives, IT, and knowledge managers. Myth 2 prioritizes content creation and storage over distribution and use, trapping firms in silos; the fix is an outside-in approach focused on findability, customer needs, and AI-powered search to guide creation and use. Myth 3 views intelligent search as a late-stage add-on, yet delaying it prevents gathering insights and optimization; investing early in AI search enables content gap analysis, personalization, and scalable relevance.

Join for free to read