Implementing Search for Y our Knowledge Base Implementing powerful search for your knowledge base is easy to understand in theory, but can be intimidating in practice. This ebook walks through the steps required, outlines available options, and provides guidelines to ensure smooth implementation. READING TIME: 20 MINUTESIntroduction Build vs. buy: Which implementation makes sense for you? Out-of-the box search Cloud-based search Next steps: The four phases of implementing search Planning: Designing search and establishing timelines Implementation: Realizing your vision Testing: Qualifying and quantifying search quality Maintenance: Long-term optimization and operations ................................................................................................................3

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