Coveo’s infographic explains three types of knowledge essential for knowledge management. Explicit knowledge is easy to capture and share, context independent, and often found in documents, manuals, videos, databases, and guides. Implicit knowledge is the application of explicit knowledge, created dynamically through practice, shadowing, logic, lessons learned, and generalized rules, but harder to capture. Tacit knowledge is rooted in context, experience, and values, transferred through mentoring and socialization, and provides the strongest long-term competitive advantage. It includes insights, intuition, cultural legacy, and organizational values, making it vital to capture and circulate for business growth.

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