Case Study

Years Of Customer Review Analysis Has Proven That Those Who Read Reviews Gain Valuable Knowledge When They Are Shopping Online

Years Of Customer Review Analysis Has Proven That Those Who Read Reviews Gain Valuable Knowledge When They Are Shopping Online

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CLIENT SUCCESS STORY Dell Ratings & Reviews help Dell.com shoppers make purchase decisions Since November 2006, Dell customers have submitted ratings and reviews on dell.com in more than 62 countries in 14 languages. More than 155,000 reviews have been submitted on more than 6,500 products, and the majority of their customer ratings are four or five stars (out of five). What Dell measured Dell compared statistics on shoppers who viewed custom

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