Case Study

Those Who Read Or Interacted With Questions Or Answers Also Had A 3% Lift In Average Order Value Over The Measurement Period

Those Who Read Or Interacted With Questions Or Answers Also Had A 3% Lift In Average Order Value Over The Measurement Period

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CLIENT SUCCESS STORY eSpares Ltd. Shoppers who read customer Q&A convert 45% more often eSpares is the UK’s leading spare parts retailer. They help consumers find the right spare parts for their broken home appliances and their videos demonstrate how to fix it yourself. They sell more than half a million products from over 500 manufacturers, such as Dyson spares and Hotpoint spares. In October 2008, they partnered with Bazaarvoice to launc

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