CASE STUDY: Learn more at www.w-systems.com CRM to Make your Business Stand Tall and Proud World’s largest manufacturer and distributor of orthotic and prosthetic components benefits from a newer CRM solution. “I relish the on-going ideas on best practices and how to continually improve our processes.” “W-Systems allowed us to improve our CRM platform of over 100 users with minimal internal resources.” Jennifer Cole, eCommerce Business Manager Ottobock ottobock.com Background Ottobock is a privately held company that offers products and services to help people increase and retain their physical independence. With locations in the United States as well as its headquarters in Germany Ottobock serves more than 140 countries and employs more than 3,800 people throughout their 36

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