Case Study
Woolworths and IR – Maximizing payments visibility and availability
Integrated Research helped Woolworths Group maximize payments visibility and availability across its extensive retail and petrol station network. By implementing IR’s solutions, Woolworths gained real-time monitoring and rapid issue detection capabilities, ensuring high system uptime and swift resolution of problems. This enhanced visibility allowed Woolworths to maintain seamless transaction processing during peak volumes, protecting customer experience and operational reliability while supporting millions of daily transactions across its brands and partners.