Integrated Research helped one of America’s top telcos maintain reliable employee connectivity by providing IR Collaborate to monitor, alert, report, and optimize their eight Cisco IP telephony systems. This solution supported the telco’s transition from legacy PBX to VoIP, ensuring high performance and ongoing management. Integrated Research’s tools enabled proactive issue detection and system optimization, helping the company keep hundreds of thousands of employees connected, improve communication reliability, and enhance overall operational efficiency.

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