Case study Cisco Public Woolworths Group Teams with Cisco Customer Experience to Transform Operations Enabling a superior experience for employees and end customers Consumer expectations have changed for retailers. Today, this industry is all about delivering a superior, personalized experience—however and wherever customers choose to shop. Woolworths Group understands the value of the customer experience and is focused on relentless innovation to engage and delight customers whether they are browsing in a store or shopping online. The company also wanted to improve efficiencies across its supply chain, to help its 200,000 employees be more effective and innovative as they serve 29 million customers each week. Like every retailer, Woolworth relies on its network infrastructure to s

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