Integrated Research helped IR Transact enhance real-time visibility and proactive performance management in their merchant services operations. By delivering detailed, granular data and long-term analytics, Integrated Research enabled the client to monitor declines, outages, and processing speed issues promptly. This improved transparency allowed faster problem detection and resolution, helping recognize merchant-specific patterns and changes. The solution empowered the global financial services leader to optimize merchant performance, minimize disruptions, and enhance operational efficiency across its extensive asset management activities.

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