WNS helps Transform Travelocity’s Offline Revenue Channel - Boosts Overall Offline Revenue by 50 Percent
WNS helps Transform Travelocity’s Offline Revenue Channel - Boosts Overall Offline Revenue by 50 Percent
3 PagesProcess Travelocity Offline Sales Industry Travel and Leisure WNS helps Transform Travelocity’s Offline Revenue Channel Boosts Overall Offline Revenue by 50 Percent Revenue Overall Gross Sales © Copyright 2012 WNS (Holdings) Ltd. All rights reserved | wns.com Industry: Travel and Leisure | 01 The Client The Challenge Solution Summary Travelocity.Com (Travelocity) is the second largest online travel agency in the world and sixth largest travel agency in the United States. Travelocity is a market leader in the online travel service business and provides travel products and services to consumers through Websites and contact centers. A challenging economic climate has resulted in a considerable dip in airline traffic and hotel occupancy, the world-over in the past few years. This has
