A LEADING GLOBAL HOTEL CHAIN WITH WNS' SALES CENTER OF EXCELLENCE AUGMENTS REVENUE BY USD 6 MILLION One of the leading global hotel chains was experiencing a dip in its revenue due to falling occupancy rates. WNS identified that the client's efforts towards customer acquisition and revenue generation were focused largely on the online channel. WNS built a robust offline channel through its proprietary Sales Center of Excellence (CoE) framework, which generated additional revenue of more than USD 6 Million. CASE STUDY TRAVEL & LEISURE N S W Extending Your EnterpriseA LEADING GLOBAL HOTEL CHAIN WITH WNS' SALES CENTER OF EXCELLENCE AUGMENTS REVENUE BY USD 6 MILLION The Client One of the leading global hotel chains with a host of properties, operating under different brands.

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