RETAIL STORE MANAGER: A TYPICAL DAY There is no normal day for a retail store manager. Among the myriad other duties to handle during a typical day, you are charged with ensuring customers are provided an enjoyable in-store experience and faced with the realities of preventing loss (shrinkage). Pressure is added when same-store sales goals must be met and customer satisfaction scores must be improved. T H E S C E N A R I O Q U I C K A S S I S T C A L L B O X Boost Customer Service, Control Costs, Improve Productivity. Designed and Made in the USA. For more information, visit www.ritron.com; call 800-872-1872; email ritron@ritron.com; or write to Ritron, Inc. at 505 W. Carmel Drive, Carmel, IN 46032. When consumers do find the help they need from in-store associates, 93% are likely to

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