A major metropolitan transit hub in Houston, Texas reduces maintenance response times and improves driver morale with radio callbox system
A major metropolitan transit hub in Houston, Texas reduces maintenance response times and improves driver morale with radio callbox system
2 PagesW hen the Metropolitan Transit Authority of Harris County (METRO) riders step on the bus, they trust it will get them where they need to go, be it work, school, or home. They take for granted that the bus will be on time and safe to ride. METRO recently found an innovative way to keep the buses on schedule for their daily routes and regular mainten- ance. Derrick Blount, the Superintendent of the Intelligent Transportation Services (ITS) recently installed 60 Ritron callboxes in the parking lots where the buses are stored each night and maintained each morning. The callboxes provide direct, real-time, 2-way voice communication between drivers in the lot to maintenance personnel. This communication link streamlines the critical morning and afternoon “pull out” boosting
