Case Study
Sprawling stores with something for everyone benefit greatly with affordable wireless call button systems to facilitate customer service
Sprawling stores with something for everyone benefit greatly with affordable wireless call button systems to facilitate customer service
W ith home center stores that range from 40,000 square feet to more than double that, there is something for everyone at this sprawling Midwestern chain. Varied departments and product offerings allow customers to shop for sporting goods equipment, kitchen cabinets, paint, work clothes, and even baby chicks. To ensure customers are served in a timely fashion, this chain recently rolled out wireless shopper call buttons in each of their stores. Help? Just A Push-Button Away Each department within this sprawling store has a Ritron Quick Assist wireless call button. Customers needing assistance simply press the red “Need Help? button. A pre-recorded voice message, specific to that location, is instantly and discretely transmitted to all radio-equipped personnel in the store. Th