Case Study
Why Picking the Right POS is Crucial to RepairAll’s Long-Term Success
Why Picking the Right POS is Crucial to RepairAll’s Long-Term SuccessIn order to be successful, owners of repair stores are finding themselves needing to move up from the systems and processes (or lack thereof) that they started with and invest in tools designed to manage their operations, improve the customer service flow, and ultimately, help them grow. One such repair store owner is Joseph Howeth, president of RepairAll, a service and repair business that started with a of couple locations at the beginning of 2017 that has since grown to 14 stores across California. Having operated 225 wireless stores for 20 years prior to entering the repair market, we’ve enjoyed a long relationship with Joseph as a former client of our POS and retail management software, RQ. After selling his