Case Study

When “Good Enough” Data is Not Good Enough

When “Good Enough” Data is Not Good Enough

Pages 2 Pages

When “Good Enough” Data is Not Good Enough A longtime Dun & Bradstreet customer switched to a different credit data provider but soon came back due to poor data quality and lack of customer service. “We depend on Dun & Bradstreet’s scores like the PAYDEX and the Failure Score to power our scorecard and our own rules for assessing risk and setting up credit limits... Without D&B Finance Analytics we’d be waiting for our own IT team to try to come up with these reports for us, which would never happen.” PRODUCT USED: INDUSTRY: MANUFACTURING The other data provider consistently lacked the level of insight required to confidently perform even basic credit reviews. We wound up having to verify the customer’s information through Google and then

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