Case Study

When does employee experience matter? How do we connect 400 departments and 38 divisions?

When does employee experience matter? How do we connect 400 departments and 38 divisions?

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When does employee experience matter? Job to be done Deliver a five-star employee service experience in the moments that matter Solutions to do it - ServiceNow® HR Service Delivery What we did Created a single, easily accessible portal that employees can access anytime, anywhere, and get help with requests across both HR and IT. A little background Sanford Health aims to deliver a five-star service delivery experience for its employees in the moments that matter. However, with 50,000 employees spread across 24 states, and acquisitions of other healthcare organizations.

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