Roscoe, IL. – Forest City Gear President Fred Young has a straightforward philosophy for acquiring and retaining business. The company's strategic directive is: "Excellence without Exception." It boils down to always giving the customer a higher level of quality than specified on a print – or in any other interaction with a customer. "The goal is to do this without adding much cost or time to a job," Young explains. "We do everything we can to

Join for free to read