This white paper details how ServiceNow delivers secure, compliant, and resilient cloud services. Its security framework includes zero trust architecture, continuous monitoring, encryption, identity and access controls, and a defense-in-depth strategy. Compliance is maintained through adherence to global standards like ISO, FedRAMP, SOC, and GDPR. ServiceNow uses automation to manage threats and streamline audits, while also ensuring service availability with geographically dispersed data centers and built-in redundancy. The platform emphasizes customer data privacy, transparency, and shared responsibility to help organizations meet evolving regulatory and risk requirements.

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