The Challenge With a very high volume of software as a service ("SaaS") contracts coming through Wesfarmers' legal department, Sheldon Renkema, General Manager, Business Development at Wesfarmers Chemicals, Energy & Fertilisers (and former General Manager, Legal Corporate), was looking for an artificial intelligence ("Al") solution that would help Wesfarmers’ legal team manage them in a faster, more consistent manner across a large organization. Renkema had looked for an Al contract review solution before. Over four years, he and his team had tested several Al-enabled products but found that they under-delivered on their promises. "The pitch was always really interesting. The promise was great. But when we saw it in action and tried it, it didn't deliver," says Renkema. Despite th

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