Case Study
Scalable Growth for a Growing International Legal Team at ZS Associates, Inc.
In 2012, ZS Associates, Inc., a management consulting firm with more than 5,000 employees in 22 offices worldwide and a legal team of 23 attorneys and support staff, redesigned their contract process to meet the growing needs of its business. The legal team is responsible for the origination, review and negotiation of all client agreements, and like many in-house legal departments, increased requests for legal work saw the team growing rapidly. But current processes were inefficient and there was a need for tools that were scalable for a growing international legal team. Despite employing only six attorneys, ZS Associates’ contract process was based on paper. Paper “pink sheets,” filled out by hand, were used for both matter tracking and executed contracts. “We wanted to hire atto