Well-Oiled Machines How insights and analytics can help restaurant and retail operations run more smoothly and efficiently What's Trending Report2 Open or close? Staff up or staff down? Open later? Close earlier? Restock this or restock that? Anyone in the restaurant and retail business knows these questions all too well. Covid-19 has upended operations for many industries, perhaps more dramatically for restaurants and retailers. Businesses have had to adapt to consumers’ evolving preferences and lifestyles, from offering curbside pickup and delivery to adjusting store hours to accommodate the most vulnerable. Uncertainty about the global pandemic and the impact to the economy persist in 2020 and will likely continue into 2021. Adjustments to restaurant and store operations wil

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