Case Study

Wayfair: Building a Scalable B2B Marketplace Solution

Wayfair: Building a Scalable B2B Marketplace Solution

Pages 2 Pages

Challenge Wayfair, one of the world’s largest online destinations for home furnishings and décor, was experiencing a higher volume of customer returns and other excess inventory due to explosive growth in sales. The inventory – consisting mostly of truckload-size quantities of home goods, including bedroom, kitchen, and dining furniture, upholstery, home décor, and other household items – was currently being sold to a small group of buyers for a pre-negotiated price. As the volume of inventory grew so did the need for more qualified buyers. In need of a liquidation solution that could effectively scale with its primary business while maintaining good recovery numbers, Wayfair turned to B-Stock Solutions with the following goals in mind: • Maintain or increase current recovery rat

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