£2M saved over 5 years with new self-service IVR handling 25% of all calls Water Utility IVR Case Study | www.voxgen.com | www.voxgen.com ABOUT THE COMPANY Anglian Water is the largest water and wastewater company in England and Wales by geographical area. The company supplies over 1.1 billion litres of water every single day to over 5.3 million domestic and business customers across an area of 27,500 square km. Its huge region str

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