This municipal utility is responsible for managing a US city’s water and wastewater utility (utility), delivering over one million gallons of water every day. Operating over a wide range of businesses, the utility employs over 3,000 employees. The utility has 150 full-time employees dedicated to centralized IT, which manages the IT and operational technology (OT) networks.The utility IT team was looking for an easy-to-learn solution that would give them a big picture view of the utility infrastructure to help them map the network topology and gain an understanding of how assets were connecting to each other. The team wanted better visibility into the type, number, and locations of their IT and OT assets.

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