Customer Case Study www.qliqsoft.com Walla Walla Community Hospice Optimized Resources In The Wake of COVID-19 By Deploying AI and Other Digital SolutionsIntroduction Walla Walla Community Hospice is a multi-state hospice organization caring forup to 59 patients on any given day. Walla Walla mobilizes nursing and caregiver teams to provide direct care to at-risk hospice patients in their homes. Serving the segment of the population who are at the greatest risk for the virus with staff under their own personal and professional strains opened up a new reality for Walla Walla. In order to optimize resources and advance digital solutions in the wake of COVID-19, Walla Walla Community Hospice implemented QliqSOFT’s Quincy healthcare chatbot solution, unified their approach to medical

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