Case Study
A Best-Practice Workflow and Data Analytics Improve and Cash Flow
A Best-Practice Workflow and Data Analytics Improve Efficiency, Revenue, and Cash Flow Customer Hennepin Healthcare Minneapolis, MN Challenge Streamline claims processing, accelerate service-to- payment velocity, and optimize reimbursement Products • Assurance Reimbursement ManagementTM • Acuity Revenue Cycle AnalyticsTM Results • Transitioned from using two systems for claims processing to a single workflow • Achieved a 95%+ claims-acceptance rate • Reduced denial-related revenue loss by $12.5M • Decreased average days claims are in unreleased status from 0.65 to 0.03 days • Reduced average days from service to payment by three— from 38 to 35 days Case Study Insight. Innovation. Transformation. Click or Scan to Watch the VideoHennepin Healthcare 2 The Customer: Hennepin Health