From Inundated To Innovative www.qliqsoft.com Customer Case Study COVID-19 Patient Testing & Communication Tactics From Coryell HealthOverwhelmed with COVID Tests, CNO Automates Results Notification Saving Hours of Phone Calls Everyday Seeking to find operational efficiencies that would save both their overwhelmed staff and patients anxious for COVID-19 testing results, Coryell turned to an emerging healthcare technology option - chatbots. With up to 700 people a day being tested, and just as many results requiring confidential follow-up, the need to implement a solution quickly was growing exponentially each day. “Our staff was sacrificing every second of their day to call patients and deliver results. From a leadership perspective, I was equally proud and worried. My staff

Join for free to read