© Ignite Enterprise Software Solutions, Inc. | All Rights Reserved VOICE OF THE CUSTOMER Customer Experience ResponseTek is an enterprise Customer Experience Management SaaS solution that includes three modules: Voice of the Customer, Voice of the Employee and Listening Lab. Customer Success Retail banking company uses ResponseTek to improve strategic decision making via meaningful, ongoing customer insights SUMMARY Ranked among the world's strongest banks, this retail banking company uses the ResponseTek solution to collect customer feedback and provide reporting across their business. WHY RESPONSETEK This company uses ResponseTek to cover multiple brands and key elements of their customer experience (insurance, banking). With over 1200 employees with access to ResponseT

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