Report
2024 VOICE OF THE CUSTOMER
The 2024 Voice of the Customer report highlights insights from hundreds of CYPHER Learning users across industries, showcasing the platform’s impact on learner engagement, efficiency, and training scalability. Key strengths include AI-powered tools like CYPHER AI 360, praised for improving content creation speed and accuracy by 92% of users, intuitive design, and robust customer support. Success stories reveal achievements such as Milady’s 30% engagement boost and EDUCEM’s 400x efficiency improvement. Customers value the platform’s customizability, gamification, and compliance management. While integration and mobile app enhancements remain areas for growth, CYPHER continues to innovate, driving measurable results for organizations worldwide.