User-Centred Approach

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www.redeye.com www.redeye.com GOV.UK USER-CENTRED APPROACH RedEye International Ltd 26, Grosvenor Gardens, Victoria, London SW1W 0GT Registered in England No. 4035064 THE CHALLENGE Following a review of Government online services by Martha Lane Fox, the Government Digital Service set about developing Gov.uk as the single online home for all Government’s public facing content and services. Bringing together the information and transactions of

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