Chris Gunn, CEO of Approach Consulting, a global advisory and consulting company headquartered in Florida, with experience across numerous industries, recently spoke with us about partnering with ADP, the tools they use, and a particular customer service interaction that represents ADP’s second-to-none customer service. Here’s what Chris had to say: On Service: ADP’s suite of tools is intuitive and easy to use, but it is their customer service that is second to none. Recently a member of our staff experienced a payroll issue. We sent an email to ADP’s customer service team and, within minutes, one of their representatives called us to help resolve this issue. His handling of the issue and his understanding of how important accurate payroll is to an individual’s livelihood was except

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