US financial firm banks on Applications Manager to deliver a frictionless user experience
US financial firm banks on Applications Manager to deliver a frictionless user experience
6 PagesA leading US mortgage company improved its digital services and customer experience by implementing ManageEngine Applications Manager, transitioning from AppDynamics. The solution provided real-time insights, reduced alert noise, and enhanced application performance monitoring (APM), significantly cutting mean time to detect (MTTD) issues to under five minutes. This led to a 2x enhancement in customer experience and superior application visibility. The IT team could now proactively identify and resolve issues, driving innovation and accelerating digital transformation while maintaining high performance and efficiency across its IT environment.
